Shipping Policy
Shopping Policy
Effective Date: 25 Feb 2025
Last Updated: 25 Feb 2025
Welcome to www.deals360online.com! Our Shopping Policy ensures a smooth and transparent shopping experience for our customers. Please read this policy carefully before making a purchase.
For any shopping-related inquiries, contact us at:
📧 Email: foxindustriesindia2021@gmail.com
📞 Phone: 9847441256
📍 Address: F.O.X ASYLUM, Thazhathethill Avenue, New Bypass Road, Ettumanoor, Kottayam, Kerala - 686631
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1. Ordering Process
Product Selection: Browse our catalog and select the desired items.
Order Placement: Add products to the cart and proceed to checkout.
Payment: Choose a payment method and complete the transaction securely.
Order Confirmation: Once payment is received, you will receive an email/SMS confirmation with order details.
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2. Order Processing & Shipping
Orders are processed within 24-48 hours of placement, excluding weekends and holidays.
Once shipped, customers receive tracking details via email/SMS.
Delivery times vary based on location and selected shipping method.
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3. Shipping Charges & Delivery
Shipping charges may apply based on product weight, location, and delivery speed.
Estimated delivery time:
Standard shipping: 5-7 business days
Express shipping: 2-4 business days (subject to availability)
Delays due to unforeseen circumstances (weather, courier issues, etc.) are beyond our control.
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4. Order Modification & Cancellation
Order Modifications: Orders cannot be modified once placed. Customers must cancel and reorder.
Order Cancellation:
Cancellation is allowed within 24 hours of purchase.
Once shipped, cancellations are not permitted, and customers must follow the Return & Refund Policy.
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5. Product Availability & Pricing
Product availability is subject to stock levels and may change without prior notice.
Prices are displayed in Indian Rupees (INR) and include applicable taxes.
We reserve the right to update prices, discounts, and offers at any time.
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6. Returns & Refunds
Returns are accepted for defective, damaged, or incorrect products.
Customers must initiate returns within 7 days of delivery as per our Return & Refund Policy.
Refunds are processed within 7-10 business days after return approval.
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7. Customer Responsibilities
Provide accurate shipping and billing details during checkout.
Ensure the availability of the recipient at the delivery address.
Check the package upon delivery and report damages within 24 hours.
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8. Fraud Prevention
We reserve the right to cancel or hold orders suspected of fraudulent activity.
Customers must ensure they use legitimate payment methods to avoid transaction failures.
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9. Dispute Resolution
Any disputes arising from shopping on www.deals360online.com shall be handled as per applicable consumer protection laws in India.
Legal disputes will fall under the jurisdiction of courts in Kottayam, Kerala.
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10. Updates to Shopping Policy
We reserve the right to update this policy at any time. Changes will be effective upon posting on this page.
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For any queries or assistance, contact us:
📧 Email: foxindustriesindia2021@gmail.com
📞 Phone: 9847441256
📍 Address: F.O.X ASYLUM, Thazhathethill Avenue, New Bypass Road, Ettumanoor, Kottayam, Kerala - 686631
By shopping on www.deals360online.com, you agree to comply with this Shopping Policy.